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Issekeshev Appointed Investment Ombudsman, One Stop Shop for Investors Expands

ASTANA – Kazakh Prime Minister Karim Massimov recently signed a government resolution appointing Minister of Investment and Development Asset Issekeshev the Investment Ombudsman of Kazakhstan, reported the prime minister’s press office. Issekeshev will begin his duties Jan. 1, 2016.

The ombudsman’s role will be to protect the rights and interests of investors. The office will hear appeals from investors, assist investors with extra-judicial and pre-trial orders and propose investor-related legislation, among other duties. He will also be developing and submitting to the government recommendations on improving the country’s legislation to promte investments.

Issekeshev will be guided in his activities by the Constitution, the laws and acts of the President and the government.

As Investment Ombudsman, he will manage a working group, which will include heads and deputy heads of the General Prosecutor’s Office and all government ministries. The working group will address investment-related issues and propose legislation.

According to the Kazakh Ministry for Investment and Development, more than 50 applications from foreign and domestic investors have already been considered, almost 65 percent of which with positive results. The rest are in process.

In 2015, a one stop shop was also piloted to provide public services to investors implementing priority investment projects. The shop has held 200 meetings and will be extended to all investors in 2016. The shop, called the Investor Service Centre, is located on the first floor of the Transport Towers building in Astana to facilitate public services provision for investors.

With the shop, investors applying for licenses and permits no longer need to visit numerous government ministries and agencies. More than 363 permits and licenses will be issued through the shop.